Penilaian Kepuasan Pengguna Aplikasi Absensi My W2u Di  Pt. Wom Finance

Authors

  • Tuti Haryanti Universitas Nusa Mandiri Author
  • Elisa Yuliana Wati Universitas Nusa Mandiri Author
  • Laela Kurniawati Universitas Nusa Mandiri Author

DOI:

https://doi.org/10.36050/s7ka2z19

Keywords:

Kepuasan, Aplikasi, Metode EUSC

Abstract

Global influence is also felt in the fields of economics and management, which are closely related to technology, particularly with the emergence of advanced technological tools that make human tasks easier. One significant development in information technology is the increasing demand for attendance applications, which facilitate employees in recording their attendance anytime and anywhere. Human resources are a crucial asset in both large and small-scale organizations, as they drive, guide, sustain, and develop the organization in response to societal and era-related demands. One company that has innovated in digital human resource management is PT. Wom Finance, which introduced an attendance application to streamline employee attendance and employee data processing. Research method used in this study is descriptive with a quantitative approach. Data was collected using a questionnaire from 23 respondents. Conclusions drawn from the analysis show that: the Content variable (X1) results in a satisfaction score of 85.5%, Accuracy (X2) at 84.7%, Format (X3) at 83.4%, Ease of Use at 86.5%, and Timeliness at 86.9%. These percentages indicate that employees of PT Wom Finance, Headquarters, IT Development Division, are very satisfied with the My W2U application

References

[1] I. Irumas and J. N. Utamajaya, “Penerapan Metode EUCS Untuk Evaluasi Tingkat Kepuasan Pengguna Aplikasi PNM Digi Karyawan,” Journal of Computer System and Informatics (JoSYC), vol. 4, no. 1, pp. 101–108, Dec. 2022, doi: 10.47065/josyc.v4i1.2492.

[2] T. W. H. AMALIA ARSY AZIZAH, “PENERAPAN METODE TECHNOLOGY ACCEPTANCE MODEL (TAM) DAN END USER COMPUTING SATISFACTION (EUCS) TERHADAP KEPUASAN PENGGUNA APLIKASI WEVERSE,” 2022.

[3] U. Theresia Gobel, M. Rifai Katili, and M. Polin, “Evaluasi Tingkat Kepuasan Pengguna SIKS-NG Menggunakan Metode EUCS Di Kabupaten Bone Bolango,” vol. 2, no. 1, 2022.

[4] M. S. Muarie and F. Nopriani, “MENGUKUR TINGKAT KEPUASAN PENGGUNA E-LEARNING (UIN RADEN FATAH PALEMBANG),” 2020.

[5] Prof. Dr. Sugiyono, Metode Penelitian Bisnis Pendekatan Kuantitatif, Kualitatif, Kombinasi dan R&D. Bandung : CV. Alfabeta, 2017.

[6] Indah Kurniasih and Desi Pibriana, “Pengaruh Kepuasan Pengguna Aplikasi Belanja Online Berbasis Mobile Menggunakan Metode EUCS,” Jurnal Teknik Informatika dan Sistem Informasi, vol. 8, no. 1, pp. 181–189, Mar. 2021.

[7] A. Ramadhan et al., “Seminar Nasional Teknologi Informasi dan Komunikasi-2020 ‘Inovasi Disruptif Teknologi Informasi di Era Normal Baru’ ANALISIS KUALITAS WEBSITE TANGGAP COVID-19 JAWA TIMUR MENGGUNAKAN END USER COMPUTING SATISFACTION DENGAN NEURAL NETWORK QUALITY ANALYSIS OF EAST JAVA TANGGAP COVID-19 WEBSITE USING END-USER COMPUTING SATISFACTION WITH NEURAL NETWORKS”.

[8] N. Adha Oktarini Saputri, “Measurement of User Satisfaction Level in the Bina Darma Information Systems Study Program Portal Using End User Computing Satisfaction Method Pengukuran Tingkat Kepuasan Pengguna pada Portal Program Studi Sistem Informasi Bina Darma Menggunakan Metode End User Computing Satisfaction,” Journal of Information Systems and Informatics, vol. 2, no. 1, 2020, [Online]. Available: http://journal-isi.org/index.php/isi

Downloads

Published

2025-07-02